John made the transition into the chief's role at FBFD amid significant difficulties, tension, and personnel issues. To say that it was a rough season within the department was an understatement. There was quite a mess to clean up, and once some of those issues were sorted out, his mission became figuring out how to start from a clean slate

When you think of a leader, who do you envision? What qualities does that individual have? What expectations do you have for them? ...